Ticketing FAQs

The easiest way to renew your Season Ticket for the season is online.

• Step 1: Log into your account
  Please log into your account through the Online Ticket Centre by clicking on the person icon in the top right hand corner and enter your email address and password.If you need any guidance on accessing your account online please visit How do I access my Account Online? You must ensure you are logged into the correct account to be able to see all of the season tickets available to you.To check you are in the correct account, click on the person icon in the top right once you are logged in and ensure the client reference number on your emails from us is the same number that appears here.
• Step 2: How to find your passes
  Your season ticket(s) (and any others that you manage on behalf of other supporters through your network) will show in your ‘Notifications’ box on the home page when you log in. Click ‘Buy Now’ to take you to the breakdown of your renewal offer.Please note: if you purchase multiple season tickets on behalf of others, you must have set up your Network in order to be able to see all of the passes under your account. For more information on My Network and managing privileges please see How to Set Up ‘My Network’.
• Step 3: Reviewing your offer 
  Once you click ‘Buy Now’ you will be taken to a page with a breakdown of the season ticket(s) available for you to renew. All of the tickets will be selected by default so you must untick any you do not require. The name of the assigned ticket holder and their client reference number will be shown next to each seat.Once you are happy with the selected seats, please click ‘Add to Basket’. If you need to make any changes to the ticket type (Adult/Senior/Young Adult/Junior/Child), you can do this at the next step.
• Step 4: Make required changes 
  At this stage you can make changes to the ticket type, for example from an Adult to a Senior. To do this, please use the drop-down menu next to the relevant season ticket seat details to change the class.Once you have made any necessary changes, scroll down, and click ‘Proceed to Checkout’ to make payment and confirm your booking.
• Step 5: Making payment 
  You can choose to pay for your season tickets either by Credit/Debit Card or by Direct Debit.

Each member must have their own ticketing account to be able to assign a season ticket to them. If they need to create an account, please find instructions on how to register and activate an account here: How do I create/activate my account? 

We appreciate that young children will not have their own access to emails, but we advise parents and guardians where possible, to set one up and manage it for them. Without this you will not be able to manage their tickets online. You can register with the same email address as you currently use on your own account however, Please ensure that you create a different password than the one you use. 

If the assignee already has a Scottish Rugby ticketing account and cannot locate their client reference number please find guidance here on how to find this. 

Having people in your network will allow you to manage season tickets, memberships and secure tickets on behalf of your friends and family. 

You can add each assignee to your network through your ticketing account, this enables you to purchase for them in future and assign the tickets to their individual ticketing accounts. To find out how to do this, please visit: My Network. 

For answers to other frequently asked questions please visit Ask Scottish Rugby. 

Season Ticket Holders in the Main and North Stand can renew the same seat they had for the 2022/23 season. 

Season Ticket Holders in the East and West Stand will be assigned a new seat ahead of the renewal window, as new temporary stands will be built at Scotstoun Stadium for the 2023/24 season. 

Categories will change for the 2023/24 season.

*New category for the 2023/24 season

Seats in the East and West Temporary Stands will move to Categories 4-6, rather than the Silver and Bronze categories that previously applied to the stands.

Seats in the North Stand will move to Categories 2-3, rather than the Gold category that previously applied to the stand.

Seats in the Main Stand will move to Categories 1-3, rather than the Platinum and Gold categories that previously applied to the stands.

Main Stand seats in sections C and G in rows D-I will all move to Category 1. Those holders facing the larger price increase (Previously Gold to Category 1), will be offered first access to review options to move their seat during the renewal period.

The contract with our current temporary stand supplier has come to an end and following an extensive review process, new temporary East and West Stands will be built at Scotstoun for the start of the 2023/24 campaign.

For those supporters in the East and West Stands, we have reallocated your seat to as close to where you are positioned at present. When you renew, this is the seat you will be assigned. Our Ticketing team have worked hard to ensure any impact to holders in these stands is minimal, but some positions may be affected.

Please note, the wings in both stands are now uncovered (see red box indicating roof on each stand below). Seats have also been priced accordingly for those impacted by wet weather / uncovered seating.

The seating in these new stands will also be slightly bigger than those in the current stands:

Supporters can update their ticket type during the renewal process to the categories below:

Ticket Types 

ADULT Aged between 25-59 as of 31 December 2023 

SENIOR Aged 60 or over as of 31 December 2023 

YOUNG ADULT Aged between 16-24 as of 31 December 2023 

JUNIOR Aged 15 or under as of 31 December 2023 

CHILD Aged 11 or under as of 31 December 2023

Please ensure the correct date of birth is assigned to each Season Ticket holder. Checks will be carried out prior to the start of the 2023/24 season.

Entry to one home pre-season fixture at Scotstoun Stadium 

Entry to 9 home United Rugby Championship fixtures at Scotstoun Stadium 

Entry to 2 home Heineken Champions Cup fixtures at Scotstoun Stadium 

Play-offs/finals are not included as part of the Season Ticket. Holders will have first access to purchase their seat in a pre-sale window. 

If you paid for your Season Ticket Membership by direct debit in 2022/23, it will NOT be automatically renewed for season 2023/24. 

 However, your seats are secured and reserved for you to purchase. 

Supporters can pay for their Season Ticket via Direct Debit or by Debit/ Credit Card.

Supporters who wish to pay by Direct Debit will either pay in four or three equal monthly instalments, dependent on when they purchase their season ticket:

Four payments: If you purchase your Season Ticket before Sunday 30 July you will pay in four equal monthly instalments. Payment will be taken on the following dates: 7 August, 7 September, 9 October and 7 November.

Three payments: If you purchase your Season Ticket between Monday 31 July – Wednesday 30 August you will pay in three equal monthly instalments. Payment will be taken on the following dates: 7 September, 9 October and 7 November.

If you pay for any other season tickets by Direct Debit, please use the same bank details as we can only hold one set of details per account.

Season Tickets purchased after Wednesday 30 August can only be paid for via debit or credit card.

Members who wish to pay by debit/credit card should ensure the account information is correct and the address and contact details match those registered to the card.

Glasgow Warriors will apply a non-refundable booking fee per match ticket / season ticket to cover the overheads associated with the processing and issuing of tickets. 

These fees will be added to bookings at the point of payment. 

Season Tickets can be upgraded (e.g. from a Child/Junior/Young Adult/Senior to an Adult) for individual matches. Please contact the Scottish Rugby Ticket Centre to pay the upgrade fee. 

Please note tickets can only be upgraded by the Season Ticket holder. 

Whist we understand some members may wish to explore options to upgrade or move seat, all requests will be subject to availability.

Season Ticket holders can contact the Scottish Rugby Ticket Centre BEFORE they renew on to explore options to upgrade or move their seat with Season Tickets that are currently available.

We would also encourage those supporters who will NOT be renewing their Season Ticket to cancel via the Ticket Centre at their earliest convenience. This will allow 2023/24 holders the option to move or upgrade to as many seats as possible.

KEY DATES:

• STAGE ONE – Thursday 1 June – Tuesday 6 June: Priority window for holders who were previously Gold moving to Category 1 to explore options to move their seat
• STAGE TWO – Thursday 8 June – Tuesday 27 June: Priority window for remaining Season Ticket holders to explore options to upgrade or move their seat

The Scottish Rugby Ticket Centre will NOT facilitate any requests to move between Thursday 1 June-Tuesday 6 June for those supporters who are NOT impacted by the Gold>Cat 1 recategorisation. Seats will still be available to renew online and remaining supporters can contact the Ticket Centre with requests from Thursday 8 June.

Season Ticket holders will not be able to purchase additional tickets during the renewal period.

Those looking to purchase additional seats are recommended to wait until general sale or purchase a Warrior Nation Membership to get first access to all available and non-renewed Season Tickets during a pre-sale window.

Please contact the Scottish Rugby Ticket Centre to discuss your options.

Please contact the Scottish Rugby Ticket Centre by email ticket.centre@sru.org.uk and include your Client Reference Number, as this will allow them to cancel any unwanted tickets. 

If you’d like to transfer ownership of your Season Ticket, please contact the Scottish Rugby Ticket Centre by emailing ticket.centre@sru.org.uk in writing with your booking reference and the name and address of the person you’d like to assign the ticket/season ticket to. 

To relinquish the pass(es) from your account for your friend or family member to take ownership, the new Pass holder must have had the pass(es) assigned to them for at least 1 season. 

Season Ticket holders will not be able to purchase additional tickets during the renewal period.  

Those looking to purchase additional seats are recommended to wait until general sale or purchase a Warrior Nation Membership to get first access to all available and non-renewed Season Tickets during a pre-sale window. 

Please contact the Scottish Rugby Ticket Centre to discuss your options.

Supporters who are looking to purchase a Season Ticket for the first time can wait until general sale or purchase a Warrior Nation Membership to get first access to all available and non-renewed Season Tickets during a pre-sale window.

Glasgow Warriors are committed to offering the best experience to all our supporters.

Our accessible tickets prove excellent value for money. Both the supporter and personal assistant can attend the match at half-price for all Glasgow Warriors home matches. 

To enquire about or purchase accessible tickets please contact the Scottish Rugby Ticket Centre by telephone on 0131 378 1600 or by e-mail: ticket.centre@sru.org.uk for full information.

Parking passes for Blue Badge holders and those that require disabled access on matchdays are distributed on a game-by-game basis. 

Season Ticket Members must register their parking requirements here We will then be in touch ahead of each match with more information on how to enter the ballot for individual matches. 

Single Match Ticket Purchasers should contact robyn.struthers@glasgowwarriors.org to enquire about parking availability. 

Glasgow Warriors will work to ensure everyone who needs a space is given one, but for particularly busy matches this will not always be guaranteed. 

When you arrive at the venue parking attendants will be on hand to assist with getting to your space. 

Warrior Nation Memberships are priced at £30.

2022/23 members that renew during the Warrior Nation Membership pre-sale window will receive a 20% discount.  

To renew, sign in to your Scottish Rugby Online Ticket Centre account using your email address and password. 

Supporters wanting to buy a Warrior Nation Membership can do so via the Scottish Rugby Online Ticket Centre when they go on public sale. 

Warrior Nation Members can buy multiple Season Tickets (subject to availability) in the pre-sale window. 

Allocation of Season Ticket Memberships are subject to availability and will go sale to Warrior Nation Members after current Season Ticket Members have had the chance to renew. 

Please note, that due to the number of existing Season Ticket Members, we can’t guarantee a 2023/24 Season Ticket to all Warrior Nation Members. 

Warrior Nation Members can buy multiple match tickets (subject to availability) in a pre-sale window. 

The Glasgow Warriors Season Ticket Package Includes:

PRE-SEASON

• • Entry to one pre-season game on Saturday 30 September at Scotstoun Stadium

REGULAR SEASON

• • • Entry to all BKT United Rugby Championship league games at Scotstoun Stadium (nine)*
    • Entry to all Heineken Champions Cup pool games at Scotstoun Stadium (two)*

*Excludes potential play-off matches

MATCH TICKETS

• • • Priority access to buy match tickets to Edinburgh v Glasgow Warriors at BT Murrayfield in the 1872 Cup (BKT United Rugby Championship league game)
    • Priority access to buy your seat for all BKT United Rugby Championship and Heineken Champions Cup home play-off matches
    • Access to buy a Glasgow Warriors allocation for away match tickets for Heineken Champions Cup pool fixtures
    • Priority access to buy Glasgow Warriors away match tickets for BKT United Rugby Championship and Heineken Champions Cup Quarter-Final, Semi-Final and Final matches

BENEFITS

• • • £10 off a full priced Season Ticket for purchasing during the renewal window
    • Discount against the cost of buying individual match tickets
    • Interest free payment plans
    • Priority access to renew your seat for the 2024/25 season
    • Ticket exchange for sold out games you cannot attend (subject to T&Cs)
    • A welcome pack with exclusive Glasgow Warriors merchandise
    • Money can’t buy experiences and prize draws*:
      • PRIZE DRAW ONE Win your Season Ticket for FREE
      • PRIZE DRAW TWO Win Scotland Men international match tickets – fixtures tbc
      • PRIZE DRAW THREE Win a Home Jersey following the 2023/24 kit launch
      • PRIZE DRAW FOUR Win two hospitality places to the 1872 Cup at Scotstoun Stadium
      • PRIZE DRAW FIVE Win a signed ball
      • PRIZE DRAW SIX Win two hospitality places to the last regular home game of the season at Scotstoun Stadium
      • PRIZE DRAW SEVEN Win two seats at the Glasgow Warriors end of season Awards Dinner
    • Exclusive offers and discounts from Glasgow Warriors Sponsors & Partners

*Members do not need to enter the prize draws; winners will be chosen by the club at random.

EVENTS

• • Invitation to Members Events
  • Invitation to an Open Training Session at Scotstoun Stadium
  • Priority access to buy tickets to the end of season Glasgow Warriors Awards Dinner (subject to availability)

The Glasgow Warriors Warrior Nation Membership Package Includes:

SEASON TICKETS

• First access to buy non-renewed Glasgow Warriors Season Tickets (subject to availability) for the 2023/24 season

MATCH TICKETS* 

• Priority access to buy match tickets to a pre-season fixture at Scotstoun on Saturday 30 September at Scotstoun Stadium
• Pre-sale access to buy match tickets for all BKT United Rugby Championship league games at Scotstoun Stadium
• Pre-sale access to buy match tickets for all Heineken Champions Cup pool games at Scotstoun Stadium
• Priority access to buy match tickets to Edinburgh v Glasgow Warriors at BT Murrayfield in the 1872 Cup (United Rugby Championship league game)
• Access to buy a Glasgow Warriors allocation for away match tickets for Heineken Champions Cup pool fixtures
• Priority access to buy Glasgow Warriors play-off match tickets for United Rugby Championship and Heineken Champions Cup Quarter-Final, Semi-Final and Final fixtures

*all match tickets are subject to availability

BENEFITS

• A welcome pack with exclusive Glasgow Warriors merchandise
• ‘Money can’t buy’ experiences and prize draws*:
  • PRIZE DRAW ONE Win your Membership for FREE
  • PRIZE DRAW TWO Win Scotland Men international match tickets – fixtures tbc
  • PRIZE DRAW THREE Win a Home Jersey following the 2023/24 kit launch
  • PRIZE DRAW FOUR Win two hospitality places to the 1872 Cup at Scotstoun Stadium
  • PRIZE DRAW FIVE Win a signed ball
  • PRIZE DRAW SIX Win two hospitality places to the last regular home game of the season at Scotstoun Stadium
  • PRIZE DRAW SEVEN Win two seats at the Glasgow Warriors end of season Awards Dinner
• Exclusive offers and discounts from Glasgow Warriors Sponsors & Partners

*Members do not need to enter the prize draws; winners will be chosen by the club at random.

EVENTS

• Invitation to Members Events
• Invitation to an Open Training Session at Scotstoun Stadium
• Priority access to buy tickets to the end of season Glasgow Warriors Awards Dinner (subject to availability)

Welcome Packs will be dispatched prior to the start of the 2023/24 season. 

For selected away fixtures throughout the season an allocation of tickets will be available to purchase. These fixtures usually include the Heineken Champions Cup away matches. 

Tickets for away matches in the BKT United Rugby Championship should be purchased directly from the home team’s website. 

When away tickets are available, all members will be contacted by email with details of availability and how to purchase. 

Tickets for Scotland Men international fixtures are NOT available through a Glasgow Warriors Membership. 

Only Scotland Supporters Club Members are given pre-sale access to all ticket sales during the period of membership, for Scotland games. 

For full details on this membership click here 

Please find guidance on accessing your online ticketing account here.  

If you require any further assistance, please contact the Scottish Rugby Ticket Centre. 

If any of your contact details have changed (e.g. address, e-mail address, phone number) please update your details on your online account or contact the Scottish Rugby Ticket Centre. 

Click here for full instructions on how to update/amend your personal details.  

All member correspondence is done via email. It is vital that you supply us with a full and correct email address on your account to ensure you receive regular updates and DO NOT unsubscribe from any emails. 

If you think you have unsubscribed, please email info@glasgowwarriors.org to be resubscribed. 

You can view and update your contact details any time by logging into your Scottish Rugby Online Ticket Centre account. 

The most common reason for members not receiving emails is due to them unsubscribing from our various mailing lists. 

The mailing lists we use to communicate with supporters are: 

1. Glasgow Warriors Operational Mailing List

(These are not promotional emails and contain important information regarding your membership. You can unsubscribe from these emails BUT WE STRONGLY RECOMMEND that you do NOT unsubscribe, in case you miss important information regarding your membership and we are unable to contact you.) 

If you are not receiving any of these type of emails, please contact info@glasgowwarriors.org so we can re-subscribe you. 

Other reasons include, using the wrong email address linked to your account or your mailbox is full. 

MARKETING EMAILS 

2. Glasgow Warriors Emails (weekly news and updates from the club)
3. Ticket Alerts
4. Merchandise Alerts
5. Community Rugby Activities
6. Partner Offers

If you are not receiving marketing emails, please click here to opt in. 

Make sure our emails reach your inbox by adding donotreply@e.glasgowwarriors.org to your address book.