Accessibility

At selected matches the club work with the Ayrshire based Aoife’s Sensory Bus charity.

For these matches, the bus will be available for families and young people who can benefit from stepping away from the noise and bright lights of game day.

Anyone interested in finding out more about sensory spaces generally can do so by speaking to the volunteers who are on hand at the bus.

The bus will always be situated inside the South West entrance to the stadium. Typically, it will be available from when gates open, one and a half hours before kick off, and will remain open throughout each game.

Paramedic Michael Kidd, set up Aoife’s Sensory Bus in 2020. He set up the charity after the death of his six-year-old daughter, Aoife. She had benefited from sensory spaces while receiving treatment for her cancer diagnosis.

You can read the charity’s story here: https://www.aoifessensorybus.org/

At smaller events, such as open training sessions, the Club will make The Famous Grouse Bothy available as a Quiet Space. Supporters who need this space will be asked to register prior to the event. This space has full floor to ceiling windows looking across the pitch, providing a perfect vantage point for supporters watching training here.

This space is subject to availability and if space is limited on any given day it may mean it’s not possible to host this space.

During the season, the Club will invite regular supporters or new guests with additional support needs to dedicated Quiet Events.

These are intended for two purposes:

1. For supporters who may not be able to attend match days because of the noise and busyness of those events, providing an alternative opportunity to see Glasgow Warriors in action.
2. For anyone with additional support needs that may want to look at the stadium before attending a match day in order to understand where entrances, toilets, food outlets, and seats are located. This will allow them to do so not having to navigate the crowd, lights and noise in the first instance.

Our dedicated SP Energy Networks Scotstoun Squad are always on hand to help you if you need it. They will be able to help wheelchair users and anyone with additional support needs find toilets or seats, or any other additional services that may be required.

Look out for team members wearing their green jackets with HERE TO HELP printed on the back.

To access your seats on the second floor or toilets and food and beverage kiosks on the first floor there are two lifts in the main stand.

Look out for the Ability Mobility Wheelchair Accessible signage. To get to the Harper Macleod Club Deck for hospitality guests enter next to Turnstiles 1, 2 & 3.

To get to the general ticket purchasers entrance head to Turnstiles 7, 8 & 9.

Accessible toilets can be found across the stadium.

On the first floor in the main stand there are four toilets with space for wheelchair users. These are interspersed between The Famous Grouse Centurion Way posters.

On the second floor there are two wheelchair accessible toilets in each of the vestibules next to the lifts.

In the north stand, there are two wheelchair accessible toilets that can be found on the concourse behind the stand.

Each of these toilets include toilet and sink grab rails, accessible lever flush, backrest, and an emergency assistance alarm.

Parking passes for Blue Badge holders and those that require disabled access on matchdays are distributed on a game-by-game basis.

Season Ticket Members must register their parking requirements here. We will then be in touch ahead of each match with more information on how to enter the ballot for individual matches.

Single Match Ticket Purchasers should contact [email protected] to enquire about parking availability.

Glasgow Warriors will work to ensure everyone who needs a space is given one, but for particularly busy matches this will not always be guaranteed.

When you arrive at the venue, first head to the Allied Mobility Drop Off Zone, where parking attendants will be on hand to assist with getting to your space.

Supporters who wish to store a wheelchair, pram or mobility scooter can bring it to the Stadium main reception where a member of the SP Energy Networks Scotstoun Squad will store it for them. Due to space there is a limit to the number of items that can be stored, therefore this will be operated on a first-come-first served basis.

SP Energy Networks

The club’s Official Community Partner, SP Energy Networks, have supported the development of accessibility services by facilitating a meeting between the relevant departments of the two professional sports clubs they sponsor – Glasgow Warriors and Wrexham AFC.

Ideas and suggestions taken from the Welsh football club have helped the club consider what action needs to be taken proactively to improve services for anyone who may have additional support needs, in order to give them the best match days possible.

Allied Mobility

The club’s Official Accessibility Partner, Allied Mobility, have the naming rights for the club’s wheelchair accessible seating and wheelchair drop off zone and entrances. Their expertise will also assist in the further development of wheelchair services at Glasgow Warriors.

Allied Mobility is also the Official Sponsor of Great Britain Wheelchair Rugby leagues and a sponsor of Glasgow Wheelchair Rugby Club. For more information, please see:

• • • GB Wheelchair Rugby: https://gbwr.org.uk/
    • Glasgow Wheelchair Rugby: https://www.caledoniancrushers.co.uk/

In the main stadium bowl on event days there are three videos on the big screen designed to help visitors make the most of their day.

These videos – Welcome to Scotstoun, Health and Safety Message, Glasgow Warriors Team Announcement – all have British Sign Language translation and subtitles included to make sure these important match day details are accessible for everyone.

The club thanks Sharon Elder for providing the British Sign Language translation on these videos.

There are seating options for Wheelchair users in the Main and North Stands. In the Main Stand these are positioned at the top of the stand in Blocks I and G. These spaces are very busy on match days, therefore, to discuss availability of our wheelchair seating it is best to contact our ticketing team.

Those who may have accessible needs and wish to avoid the need to use steps to get to their seat, we have a suggested area of preferred seating in the Main Stand. This area is in Block G, Row J, Seats 176-194.

Main Stand

Wheelchair users seated in the Main Stand should make their way to the Allied Mobility drop off zone, immediately on the left when your enter the Stadium Campus from Danes Drive.

From here, they can make their way to the relevant turnstiles next to the Ticket Office, where there is level access from the road onto the pavement.

Hospitality guests can make their way to levels one and two next to turnstiles 1, 2 and 3. General ticket purchasers or Business Club guests must make their way to turnstiles 6, 7, and 8.

North Stand

Wheelchair users seated in the North Stand can head to the south east entrance to the stadium, where there are stewards and level access between the road and pavement. To reach your seats, from the turnstile make your way behind the west stand then take a left in front of the big screen, for kiosks and toilets head to the left and behind the big screen.

Glasgow Warriors understands it may not have all accessibility needs catered for across its events. To ensure that our accessibility services keep evolving we encourage you to write to [email protected] with any feedback.

If you have feedback on any of the services listed, or new suggestions specifically related to accessibility please make your email subject line, ‘FAO GW Community Development Team: Accessibility‘ so we know to send it to the right people to be addressed.

The club also has an accessibility Focus Group that meets to discuss future proposals the club plans to make to improve services in this area and to hear input from supporters with additional support needs and experts who work for charities that support people with additional support needs. It is the club’s intention for this Focus Group to meet at least once a season.